Getting Started

New to Octovid? Start here.

Getting Started - Install Octovid

You can install Octovid on your Shopify store without ever having to deal with code. Just install the Octovid App, go to Apps in your Shopify dashboard, and click on Octovid!Here’s the simple...

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By Octovid Support

updated 3 months ago

How does Octovid work?

Octovid is connected with your store when you install it. This lets you quickly search for products you sell and allows you to add them to an animation with the click of a mouse. You can then...

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By Octovid Support

updated about 18 hours ago

How much does Octovid cost?

Use of the Octovid app is charged on a monthly basis.  We have two subscription tiers, Starter $9 and Professional $29 .  You can view our pricing plans here: https://octovid.com/pricing

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By Octovid Support

updated about 18 hours ago

How do I start using Octovid?

You can start using Octovid right away with our FREE trial.  Install the Octovid app via the Shopify store https://apps.shopify.com/octovid

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By Octovid Support

updated about 18 hours ago

Do you have support docs I can browse?

Yes! Besides our detailed FAQ with animated gifs in tutorial form within the app, you can also search our support docs via  https://support.octovid.com

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By Octovid Support

updated about 18 hours ago

App Specific FAQ

Our app is created to make your experience of creating Shopify Product Video Ads easy and making videos professional looking. Our Product Video Ads have 4 basic parts or video elements: Intro: ...

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By Octovid Support

updated about 18 hours ago

How do I select a template?

In the upper left corner of your app you will find a scroll down Menu with previews of all the templates we have designed for various styles and uses in a video app. Select the one that best fits...

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By Octovid Support

updated about 18 hours ago

How do I add new scenes?

Under the visualization box (video player preview) you'll find the timeline with all the scenes you have selected. The app will automatically display two scenes: Intro and Outro.  However you can...

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By Octovid Support

updated about 18 hours ago

How can I arrange my animation scenes?

Simply drag them in front or behind the scene you prefer.  You can also scroll to the top of the icon and the option to move it or remove it will appear.

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By Octovid Support

updated about 18 hours ago

How do I view my finished video?

Under your preview window there is a play button, just click on it.  If you want to forward or rewind just drag the timeline with your mouse.

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By Octovid Support

updated about 18 hours ago

How do I download my finished video?

On the top right of your preview window you will find the menu buttons: My Videos: click on it if you want to see all the videos you created that were saved previously. Save:  Here you save your...

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By Octovid Support

updated about 18 hours ago

How can I view only my draft projects?

On top of your preview section there is a button called My Videos .  Just click on it and it will show you the previous saved drafts ordered by preview with time and date of creation next to it. ...

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By Octovid Support

updated about 18 hours ago

How can I edit a published video?

My Videos -> Click on the completed video. In the popup window, click the “Copy” button.  This will create a whole new project based on this completed product video ad which you can edit. We...

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By Octovid Support

updated about 18 hours ago

Can I use Octovid on my Shopify store?

Absolutely, Octovid is specifically designed to work with Shopify stores as a video ad maker, you get to make a Shopify product video ad.  This means everything you need is at your fingertips.

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By Octovid Support

updated about 17 hours ago